What is the policy regarding the use of bicycles or scooters on the property?
Bicycle/scooter use is permitted within community guidelines.
Are there any restrictions on storing items on balconies or patios?
Balcony/patio storage restrictions apply. Contact management for details.
What is the policy on using grills or outdoor cooking equipment?
Grill use is subject to community policies.
Can I install a smart doorbell or other similar devices?
Smart doorbells and similar devices require management approval.
What is the procedure for receiving large deliveries?
Large deliveries should be coordinated with the office.
What is the policy on installing satellite dishes or antennas?
Satellite dish and antenna installations require approval.
How can I provide feedback or suggestions to the management team?
Residents can submit feedback via our online portal or office.
What is the policy regarding renter’s insurance?
Renterโs insurance is required. Minimum coverage details are available in the lease.
Are there any restrictions on holiday decorations?
Yes, holiday decoration policies are outlined in the community guidelines.
What is the process for reporting a lost or stolen item on the property?
Report lost/stolen items to the office or security personnel.
How do I report a noise complaint after hours?
For noise complaints after hours, contact 405.789.3800 and use courtesy patrol prompt
What is the policy for early lease termination?
Early lease termination policies depend on lease agreements.
What is the procedure for subletting my apartment?
We do not allow subletting
How can I update my contact information with the office?
Contact the office to update your contact information.
What is the process for renewing my lease?
Lease renewal processes can be completed online or in-person.
Are there any accessibility features in the apartments?
Yes, apartments feature accessibility that is ADA compliant
What is the BTU rating of the HVAC system?
The HVAC system has a 30K BTU rating
Are there storage closets or spaces within the apartment?
Yes, storage closets/spaces are available in each unit.
What type of window coverings are provided?
Standard window coverings include Vinyl Mini Blinds
Can I paint the walls or make other alterations to my apartment?
No
Are there any energy-saving features in the apartments?
Yes,
Are the apartments pre-wired for certain services?
Yes, Cable
What is the height of the ceilings in the apartments?
Ceiling heights range from 10 feet.
Are there ceiling fans installed in the apartments?
Yes, ceiling fans are installed in each unit.
What are the appliance brands and models provided?
Appliance brands and models vary by unit. Contact management for details.
What type of flooring is installed in the apartments?
Apartments feature LVP and carpeting
What are the dimensions of the windows in my apartment?
Window dimensions vary by floor plan. Contact the office for details.
What local resturants deliver to the community?
Several local restaurants deliver, plus DoorDash, Uber Eats and Grubhub
Are there any nearby hospitals or urgent care facilities?
Yes, nearby hospitals and urgent care facilities are accessible.
Are there any local farmers markets or grocery delivery services?
Yes, farmers' markets and grocery delivery services are available.
Are there any nearby parks or recreational areas?
Yes, there are parks and recreational areas nearby.
What school district are we in?
Putnam City Public School System
Are there any on-site storage units available?
Yes, please inquire with the leasing office
Are there any bicycle storage or repair facilities?
No
Are there any electric vehicle charging stations?
No
Are there any car washing or detailing services available on-site?
No
Are there any community social media groups or forums?
Yes, residents can join our online community groups for updates and discussions.
Are there any ride-sharing or public transportation options nearby?
No
Are there any preferred local businesses or discounts for residents?
Yes, residents may receive discounts from local businesses. Ask the office for current offers.
Are there any designated smoking areas on the property?
Yes, designated smoking areas are available on the property.
Are there any walking or jogging trails nearby?
Yes, there are walking and jogging trails nearby.
Is there a community garden or green space available?
Yes, green space is available for resident use.
Can I add in ground lanterns to my private yard?
Approval is required for in-ground lanterns. Contact the office for installation guidelines.
Are sprinkler services provided in areas of private yards?
Yes, sprinkler systems are provided in private yards.
Does the community manage lawn services for private lawns?
Yes, lawn services for private yards are managed by the community.
Does the community offer private yards or green spaces?
Yes, our community offers private yards/green spaces for select units.
Do you have handicap apartments available?
Yes, handicap-accessible apartments are available. Contact the office for availability.
Are there any internet or cable installation fees?
Installation fees for internet or cable depend on the provider. Contact your service provider for details.
If provided by the community, can I opt out and use a different service provider?
Opt-out options depend on the service type. Please speak with management for specific policies.
Are there any restrictions on guest parking duration?
Guest parking duration may be subject to community policies. Check with the office for details.
How do I get additional guest parking permits?
N/A
Can my guest park in my carport?
No
Do I need to renew my guest parking pass?
N/A
How do I register my guestโs vehicle?
Guest vehicle registration can be completed through our leasing office or online portal.
Where can my guests park?
Guests can park in designated visitor parking areas.
How many days can my guests stay?
Guests can stay up to 14 days before requiring management approval.
Is there a limit to how many guests I can have?
Guest limits vary based on community policies. Please refer to the lease agreement for details.
Can I rekey my apartment?
Yes, apartments can be rekeyed upon request. Fees may apply.
Can I change my entry code?
N/A
Do I have to change out my own battery remote?
N/A
Can additional access remotes or keys be requested?
Yes, keys may be requested for an additional charge.
Are there specific evacuation routes for my apartment?
Yes, each apartment has designated evacuation routes. Emergency exit maps are posted in common areas.
Are fire extinguishers provided in each apartment?
Yes, fire extinguishers are provided in each apartment for safety.
Can I bring my friend or family member to a resident event?
Yes, residents are welcome to bring a guest. Please check with management for event-specific guest policies.
How often are resident events held?
Resident events are held monthly, and we encourage all residents to participate.
Can I opt out of valet trash?
N/A
How many trash bags will valet services collect?
N/A
What are the requirements for recycling that the valet vendor has?
N/A
Does valet vendor offer recycling?
N/A
Do I need a specific size bag for valet trash?
N/A
Can additional services be requested?
Yes, if deemed necessary.
What days do pest control vendors come?
Notifications will be given 24 hours in advance. North: 2nd Wednesday of every month. South: 3rd Wednesday of every month
Are there any restrictions on the number of guests?
Yes, 2 guest per apartment.
Do I need to notify the office when I have guests?
Yes, if staying more than one week.
Can my guest receive packages?
Yes, to your home.
Does your community offer gas or electric connections?
All electric
Can we add security cameras to our front/back doors?
Yes with approval from Management
Are there any specific delivery times I should be aware of?
No
Can I do a contactless move-in?
No
How do I register my work vehicle in addition to my personal vehicle?
This can be done thorugh your resident portal or by visiting our leasing office.
What stores can I pay my rent at with the payment voucher?
Residents can pay rent at Walmart
What are the fees for lost/broken access remotes/keys?
Yes, $50.00 to replace locks.
Does your community offer recycling?
No
Are water bills allocated to residents?
Yes, they are individually metered.
What towing company is used?
Arrow Wrecking Service - 405.943.1800
When does towing get enforced?
Towing is enforced 24 hours after tagged.
How many guests can I have in the amenity areas?
N/A
Can I reserve the clubhouse?
N/A
What are the reservation fees for amenities?
N/A
What amenities are available to be reserved?
No
Does the office hold packages for residents?
No
Do I have to register with package locker services prior to moving in?
No
Does the community have package lockers?
No
How much are carports/garages?
Carport are $30.00 per month and Garages are from $80.00 to $100.00 per month.
Are garages available?
Yes, Garages are available from $80.00 to $100.00 per month.
How do I get an assigned parking spot?
Carports are available for $30.00 per month.
Do you offer month-to-month lease options?
No - a lease will go MTM if a renewal is not signed and a $500.00 MTM fee will be imposed at that time.
What is the standard lease term offered?
The standard lease term is 12 months.
Are there quiet hours in the community?
Quiet hours are enforced from 10:00pm to 6:00am daily.
Where are the trash bins located on site?
Trash bins are located in the far corners of each property.
What days does valet trash come?
Not available
What are the pet fees?
Pet fees are $400.00 per Pet and on refundable. Pet rent is $20.00 per animal each month.
What pets are allowed, and are there breed restrictions?
There are no Breed Restrictions. 2 pets per apartment allowed.
What are the fitness center hours?
The fitness center is open 24 hours.
What are the pool hours?
The pool is open from 9am-10pm. The pools are seasonal.
What is the process for submitting a maintenance request?
Maintenance requests can be submitted through [online portal, phone, or office visit]. Emergency maintenance can be reached by calling 405.789.3800.
Where is guest parking located?
Guest parking is open parking throughout the community. Carports and Garages may be rented through our leasing office.
What internet and cable providers service the community?
Our preferred Service provider is Cox Communications.
Is internet/cable provided by the community?
Our preferred Service provider is Cox Communications.
What electric providers are available?
Oklahoma Gas and Electric (OG&E) 405.272.9741
Are utilities included with rent?
No utilities are included, Residents are responsible Trash, Water, Sewage, Electricity, Cable and Internet.
What is the security deposit amount, and when is it returned?
The security deposit starts at $500, and it is returned within 60 days after move-out, pending any deductions for damages or outstanding balances.
What time can I pick up keys on move-in day?
Keys can be picked up on during office hours M-Sat at the leasing office. Please bring a valid photo ID and any required move-in paperwork.
How do I see an apartment?
Yea!! We love this question and have several ways for you to do this. Simply fill out our schedule a tour form or you can call us to set up a time, or just stop by we welcome walk-ins. There will be fresh cookies and coffee waiting!
I have more questions, who do I call?
Our leasing agents are available 7 days a week during normal office ours and would love to hear from you. Please feel free to call us at 877-555-1212 or email us at leasing@thecollective.com or simply by filling out our contact form (https://beswifty.com/collective/contact/)
Other than dogs what animals do you allow?
Our community allows our residents the option of bringing both cats and dogs to reside with them. Please see our extended pet policy for more information.
What breeds of dogs do you allow?
We love all dogs however we can only accept non-aggressive breeds weighing less than 45lbs.
Is there a pool?
Our community offers 2 resort-style swimming pools complete with infinity pool lounge seating and bar-b-que grills.
Do you offer short-term leases?
We understand that not everyone needs a long term lease so we offer leases as low as 6-months.
Do the units have laundry hookups?
Every unit in our community comes with hookups for both washer and dryer. That said Our smaller units are set up for stackable washer and dryers while our larger units are built to accommodate side by side washer and dryers.
Is there covered parking or garage parking?
Yes, in addition to the open-air spaces, we offer direct access garages for some of our units as well as nonattached garages available for a small increase to your monthly rent for units that do not have direct access garages.
Does the property have onsite security?
Our property staffs an after-hours security guard to patrol the property from 7 p.m. to 7 a.m. each day all year round. In addition to this, every unit is equipped with a security system ready to be activated. WE offer a special rate through Brinks for monthly service, you can ask your leasing agent for more details.
Is the community gated?
While this community is ungated we do require the use of wireless fobs to enter any door within the community. We also offer direct access garages for some of our units as well as building garages for units that do not have direct access, these are available for a small increase to your monthly rent.
Can I pay my rent online?
Absolutely! Just click on the Resident portal link located in the navbar at the top, you will find a payment link once you have logged in.
